Welcome Bonus

100% up to $750 + 200 Free Spins

On your first deposit of $30 or more

Betting Rules

These Betting Rules explain the general conditions that apply when using betting services made available by Frumzi Casino. They are intended to help players understand how wagers are placed, reviewed, settled and recorded. Please read these rules carefully before placing a bet. By using the relevant betting features, you acknowledge that you have read and understood the applicable rules, as well as any additional terms shown for a particular market, event or promotion.

Frumzi Casino is operated under a licence issued by the Autonomous Organisation of Financial Activities (AOFA) in Comoros, licence reference ALSI-202411077-FI2.

1. General betting conditions

These rules apply to bets placed through the betting services available on the Frumzi Casino website or any related platform approved for use with your account. They should be read together with the website’s general Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed on a betting page. If a specific market rule conflicts with a general rule, the specific rule will normally apply to that market.

You are responsible for checking that you are permitted to use the service in your location and that online betting is lawful for you. Players must meet the applicable minimum age requirement and must provide accurate account information. Frumzi Casino may apply age, identity, location and account checks before or after a bet is placed. Access may be restricted where required by law, regulation, internal controls or technical limitations.

  • Only one personal account should be used unless Frumzi Casino has expressly approved another arrangement.
  • Account holders must keep login details secure and must not allow another person to place bets using their account.
  • A bet must be placed using available funds or another approved payment method.
  • Players should check the selection, odds, stake and potential return before confirming a wager.
  • A confirmed bet cannot normally be changed or cancelled unless the applicable rules allow it.
  • Frumzi Casino may refuse, limit, suspend or review a bet where this is necessary for security, compliance, technical or operational reasons.

The information displayed on the website is provided for betting purposes and may change. Odds, markets, event times and other details should be checked before confirmation. A displayed price is not a guarantee that a wager will be accepted at that price until the bet has been successfully confirmed.

Account and player responsibility

You are responsible for reviewing your betting activity and ensuring that every wager reflects your intention. If you believe that a bet was placed without your permission, contact the available support channel as soon as possible. You should also notify Frumzi Casino promptly if your account details change or if you identify an error in your balance, betting history or transaction record.

2. Placing and confirming bets

To place a bet, select an available market, choose the relevant outcome and enter the intended stake. The bet slip may show the applicable odds, stake, possible return and any important conditions. Review these details before selecting the confirmation option. A wager is considered accepted only when the website confirms acceptance and records it in your account or betting history.

Bets that remain in a pending state should not be treated as accepted until confirmation is shown. If a technical interruption occurs while a bet is being submitted, check your betting history before attempting to place the same wager again. This helps prevent accidental duplicate bets. Where the status cannot be confirmed immediately, the recorded account information and relevant system records may be used to determine whether the bet was accepted.

  1. Select the event or betting product you wish to use.
  2. Review the available market and the outcome selected.
  3. Enter the stake and check the displayed price and possible return.
  4. Read any market-specific conditions before confirmation.
  5. Submit the wager once you are satisfied that the details are correct.
  6. Check the confirmation message and retain the bet reference where one is provided.

The minimum and maximum stake for a market may vary and may be shown on the bet slip or relevant betting page. A wager may be rejected, adjusted or restricted if it exceeds an applicable limit, if the market closes, if the price changes, if the event status changes or if a technical or compliance review is required. Any available limits should be checked before confirming the bet.

Odds and price changes

Prices can change before a bet is accepted. Depending on the market and the betting feature used, you may be asked to accept a new price before the wager is confirmed. If a price change is not accepted, the bet may remain unplaced. The applicable price for settlement is the price attached to the accepted wager, subject to correction rules and any specific terms shown for the market.

3. Results, settlement and corrections

Bets are settled using the official result or source identified in the applicable market rules. Results may not be final immediately after an event ends. Frumzi Casino may wait for confirmation, review a result or update a settlement if reliable information changes. A settlement shown in the account history may therefore be amended where the original result was incorrect, incomplete or based on an obvious technical error.

If an event is postponed, abandoned, interrupted, cancelled or changed substantially, the market-specific rules will determine whether bets remain valid, are carried forward or are voided. Different selections within the same event may be treated differently. Players should read the conditions displayed for the relevant sport, competition, game, race or other betting product.

  • A winning bet is settled according to the accepted odds and recorded stake, subject to the applicable rules.
  • A losing bet does not generate a return unless a correction or later review changes the settlement.
  • A void bet is generally returned without a betting win or loss, although related combination bets may be recalculated where the rules provide for this.
  • A dead-heat or tied result may be settled under a reduced-return or other rule stated for the market.
  • If an outcome cannot be determined fairly from the available official information, the market may be reviewed or voided.
  • Where a clear error affects odds, event details, results or settlement, the error may be corrected in accordance with the applicable terms.

For combination bets, each selection must be considered under the rules applying to that combination. If one or more selections are void, the remaining selections may continue where permitted, or the combination may be recalculated. A bet may also be settled as a push, tie or no-result where that treatment is stated for the relevant market.

Disputes about settlement

If you believe a bet has been settled incorrectly, review the event rules and your betting history first. A query should be raised through the available support process with the bet reference, event details and a clear description of the issue. Frumzi Casino may request additional information and may rely on transaction records, event data and other relevant evidence when reviewing a dispute.

4. Fair use, responsible betting and compliance

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only bet money that you can afford to lose. Set a budget before you play and avoid increasing your stake to chase a loss. You should take regular breaks, keep track of your activity and stop if betting begins to affect your finances, relationships, work, study or wellbeing.

  • Do not bet when you are upset, tired, under the influence of alcohol or affected by medication.
  • Do not borrow money, use essential household funds or sell possessions to place bets.
  • Use available deposit, spending, time-out or self-exclusion tools where they are offered.
  • Ask for assistance if you feel that your betting is becoming difficult to control.
  • Read promotional conditions carefully and do not assume that a promotion changes these betting rules.
  • Contact the available support service if you need help with an account, transaction or responsible gambling option.

Frumzi Casino may monitor betting activity and account use to protect players, maintain platform integrity and meet applicable legal or regulatory obligations. This may include checks relating to identity, source of funds, payment methods, unusual activity, multiple accounts, prohibited conduct or attempts to interfere with the website. An account or bet may be restricted while a review is undertaken.

The use of automated tools, bots, scripts, software or other methods intended to manipulate prices, bypass controls, create an unfair advantage or disrupt the service is not permitted. Collusion, fraud, misuse of payment methods, impersonation, chargeback abuse and the use of another person’s account may result in action under the applicable Terms and Conditions. Any action taken will be handled in accordance with the relevant rules and legal requirements.

Keeping the rules available

These rules may be updated when betting products, legal requirements, technology or operational practices change. The version shown on the website at the relevant time will generally apply to a bet, subject to any mandatory legal requirement or correction. Players should check this page and the market information regularly. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channel.